Review Index:

BlackBerry PlayBook Review: Good Hardware Seeks Great Software

Subject: Mobile
Manufacturer: BlackBerry

Introduction, Design and Ergonomics

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BlackBerry is proof of the tech industry’s merciless pace of innovation. Five years ago, Research in Motion (the company responsible for BlackBerry) seemed to be on the top of the mobile world. Its phones offered unique functionality that, although sometimes replicated by competitors, was generally considered world-class. If you were interested in doing more with your phone than making calls, a BlackBerry handset was a solid choice.

Today, however, the brand is considered to be on its last legs. This perception is an exaggeration – BlackBerry devices are still popular the world over – but the company’s position has certainly been compromised by iOS and Android phones. Attempts to counter these competitors with devices like the touchscreen BlackBerry Storm haven’t gained much traction.

BlackBerry is quite late to that party, however – it took years to finally develop an iPhone/Android fighter, and even now the company seems somehow skeptical that touchscreen phones are all-that, so it’s little surprise that it’s behind the competition. Tablets, however, are a different story. Today we’re going to be looking at the BlackBerry PlayBook, which has actually joined the tablet crowd quite early. In my opinion, it’s the fourth credible tablet to hit the market, the other three being the iPad/2, the Xoom and the Galaxy Tab. Does it present something new to this small group, or does it falter like BlackBerry's touchscreen phones?

Continue reading to get our full review of the new Blackberry Playbook tablet!

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Unlike the Xoom and the Galaxy Tab – as well as every other Honeycomb based tablet promised to arrive by the end of the year – the Playbook doesn’t rely on Nvidia’s Tegra 2. Instead, it uses a 1 GHz dual-core A9 processor, which carries with it PowerVR SGX540 graphics. On paper, these are impressive specifications, as they roughly match those of the iPad 2, which is currently the quickest tablet on the market.

The PlayBook also distinguishes itself from most Android competitors, and also Apple’s champion, with its size. This BlackBerry gets by with a 7” display, which results in a correspondingly small chassis. But does this feel right in-hand?

Design and Ergonomics

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Sleek, rounded corners and attractive rear covers are par for the course in this segment, yet this entry makes no such accommodations for aesthetics. The rear is made entirely of matte black plastic, and the edges of the device are only slightly rounded. Placed on a table with its display down, this tablet looks like nothing more than a BlackBerry branded slab of plastic. That’s not entirely an insult, however, as the matte surfaces are easy to keep clean and the texture of the plastic provides a firm grip on the device.

This grip is enhanced by the size of this tablet. At about seven and a half inches wide and five inches tall, this is not a large tablet by any measure, and it’s easy to handle as a result. The tablet can be palmed by stretching a hand across its narrowest dimension and picking it up, something I can’t easily accomplish with an iPad or Xoom. Holding the tablet with a single hand is comfortable, and not just because of the light weight. The small size increases the control your hand has over the device, and makes it less likely that you’ll find yourself struggling to keep the tablet upright because of a moment of poor hand balance.

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Speaking of control, there’s plenty of it in the form of buttons and ports. Along the top of the tablet you’ll find a power button along with volume buttons and a play/pause button, which can be used as a hardware control for audio or video content playing on the device. There’s a headphone jack along the top of the device, while on the bottom there is a row of ports including microHDMI, microUSB and a set of charging contacts.

From an ergonomic perspective, there’s little to complain about. The light weight and small size makes this device easy to handle. The buttons have good feel and the ports are well placed, although I’d prefer if the headphone jack was on the top right side of the tablet instead of its current location.


July 15, 2011 | 02:52 PM - Posted by schmidtec

One thing about using an instant messenger: ||| You can use by using the Browser. I've used it for Skype, and even used it for a Skype Video call. Save a shortcut to the Home Screen and it's as good as a native app.

July 15, 2011 | 04:20 PM - Posted by Matt Smith

Thanks for the tip! I did not realize that, as I use it on Android.

July 15, 2011 | 04:55 PM - Posted by Tim Verry

I'll admit that it does certainly look nice!

July 15, 2011 | 10:15 PM - Posted by Ryan Shrout

Agreed. Holding it and using it I feel that it is the best form factor for a tablet, even over the iPad.

August 21, 2011 | 10:00 PM - Posted by John Hanks (not verified)

I'm not sure what video issue you had and why you didn't compare it to the iPad's anemic video and audio.

Most reviewes that I've seen note that the audio is best in class and the video is great. I've taken quite a few videos on my Playbook and also copied some onto it that were taken on a Blackberry or with a digital camera and everybody that I show it to remarks how clear and good the video is. I usually have brightness set to about 50% too.

The lack of a camera flash is a problem for sure, but with enough ambient light, they pictures sure look good.

Maybe I missed it, but did you note how easy it is to transfer files back and forth via USB or even via WiFi in another room?

You also mention in passing the Blackberry Bridge, like it's nothing important. The ability to hand a Playbook off to someone else and switch their PIM stuff to their Blackberry is a Plus in many situations and if I lose mine or it's stolen, my email and stuff is not on it.

Are you aware of the Bridge Browser and Tethering?

For sure, we need a few more apps for the Playbook, but it's still quite useful as is. I was camping a couple of weeks ago and came down from the mountains into town. I tethered to my Blackberry and VNC'd into my server to make a change and fix a little glitch.

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