You can't always teach old tech support new tricks

Subject: Systems | September 26, 2006 - 03:24 PM |
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Dell's XPS 410 is a solid performing system, [H]ard|OCP was quite happy with the performance of the sytem when gaming or using it for other multimedia applications.  However, several issues with the system had them dealing with Tech Support, whose performance was far from stellar.

"Dell's mid-range XPS offering brings Core 2 Duo muscle to the midrange market. We've recently seen Dell turn over a new leaf when it comes

to bloatware and tech support. However, we see here that they're back to their old ways."

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Source: [H]ard|OCP