AMD Clarifies Warranty Terms for Ryzen CPU use with Third-Party Coolers
Subject: Processors | April 25, 2018 - 02:42 PM | Ken Addison
Tagged: ryzen 7, ryzen 5, ryzen, Pinnacle Ridge, amd
For those of you that missed it, there was a bit of controversy this week, when a Reddit user found a support page on AMD's website which stated that use of any other "heatsink/fan" than the included one with AMD "Processor-in-Box" products would invalidate their warranty.
As you might imagine, this caused some confusion and concern from owners and potential purchasers of Ryzen CPUs. How would AMD be able to tell if you were using a third-party cooler? What about the Ryzen 1000 series SKUs that didn't come with coolers?
As it turns out, this was an older support page that does not accurately reflect the warranty of modern AMD processors. AMD has since updated the warranty page to provide clarification.
Now, the page reads that the warranty shall be null and void if the processor "is used with any heatsink/fan (HSF) that does not support operation of the AMD processor in conformance with AMD’s publicly available specifications."
Kudos to the community who put the spotlight on this potentially misleading support page, and AMD for providing quick and decisive clarification on their actual warranty policies.