NVIDIA Stops SHIELD Android 6.0 Update After Wi-Fi Issues

Subject: Mobile | February 4, 2016 - 09:39 AM |
Tagged: wi-fi, shield tablet, shield, ota update, nvidia, android 6.0

NVIDIA has pulled the Android 6.0 OTA update for the original SHEILD (pre-K1) tablet after users experienced wi-fi connection issues. A post on NVIDIA's official forums explains:

"We have temporarily turned off the OTA update until we understand why a few users are losing WiFi connection after updating their tablet to OTA 4.0."

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(Image: Android Police)

The post is authored by Manuel Guzman of NVIDIA Customer Care, and includes a list of potential fixes:

  • Reboot your tablet 2-3 times. If this fails, power cycle your tablet 3-4 times (not reboot but complete power off). If this does not work, charge your tablet to 100% and attempt again a couple of times or so.
  • Factory reset your tablet. Make sure you backup any important files before you perform this step.
  • A couple of users reporting their WiFi coming back after leaving their tablet powered off for a few hours. Try leaving your tablet powered off for a few hours and then turn the device back on.

Users who still have issues connecting are asked to navigate to the Advanced W-Fi page on their tablet, and then to "take a screenshot and email the picture to driverfeedback@nvidia.com".

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February 4, 2016 | 10:04 AM - Posted by Jann5s

"Have you tried turning it off and on again?"

February 4, 2016 | 12:37 PM - Posted by Anonymous (not verified)

Whoa! Losing WiFi connectivity on a mobile device is about as bad as an update can get!

At least nvidia hasn't dropped support for this already, but come on at least test it before releasing!

February 4, 2016 | 04:04 PM - Posted by Anonymous (not verified)

Its an Nvidia feature that will force you to update to a newer tablet for the low price of $299

February 5, 2016 | 03:51 PM - Posted by Anonymous (not verified)

I guess they figured, doing it by killing your wi-fi is better than doing it by burning your house down and killing your family.

February 4, 2016 | 12:42 PM - Posted by Cyclops

I have Wifu issues...

February 5, 2016 | 05:09 PM - Posted by MarkT (not verified)

I got my girl a k1 cause its basically one of the best 8.0 right now for the price and android 6.0

February 6, 2016 | 05:45 AM - Posted by Anonymous (not verified)

When will the console version get update? Thought it was already out for the X1 versions?

March 17, 2016 | 05:33 AM - Posted by 25dollarsupport (not verified)

I was unable to fix "nvidia error" then I took help from 25dollarsupport.com its a amazing services

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