Logitech offers peace and love; hold the Harmony, though

Subject: General Tech | December 20, 2018 - 02:41 PM |
Tagged: harmony link, logitech, scrooge, harmony hub

It would seem it is time once again for Logitech's Christmas tradition of bricking users Harmony devices, or at least devices connected to it.  Last November they got into the spirit by announcing that they had no intention of renewing an SSL/TLS cert which was required for their Harmony Link device to connect to and control other smart home devices.   Instead they offered current users 35% off the purchase of the newly released Harmony Hub ... which did not go over well.  It quickly escalated to the point where Logitech was censoring the words "class action lawsuit" in its support forums; to prevent spam, of course.

Logitech seemed to have learned their lesson as a few short hours after the story broke, they offered a free Harmony Hub to anyone who owned a Link.  Those who took Logitech up on this offer have found themselves fooled once again.  A new firmware update has shut out any and all access to third party hardware, previously accessed by XMPP-based APIs, now no longer possible with the new update.  Anyone who incorporated devices into their Harmony Hub controlled system will now find those devices unable to connect; one hopes your Christmas displays did not depend on that.  The Register has a few choice comments to add here.

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"Logitech recently released a firmware update for Harmony hub-based remotes that addressed some security vulnerabilities brought to our attention by a third-party cyber security firm,"

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December 21, 2018 | 05:30 AM - Posted by CollosalCollapse (not verified)

I don't think it's incompetence, i rather believe Logitech is just having a jolly good time making fun of the IoT-obsessed crowd...

December 28, 2018 | 03:57 PM - Posted by Rocky1234 (not verified)

What's new it seems now days these companies like to do what ever they want and most of the time they actually get away with it mainly because the common user just chooses to except it and move on. Look at what MS and Apple do to their customers all of the time and no one seems to mind at all.

MS has gotten very bold since Windows 10 came out and seems to be getting more bold with every new release of Win 10. So why not Logitech as well I guess. Here is a thought People need to start letting these companies no this type of thing will not be excepted and use their wallets as the tool to stop buying products form these companies until they learn it is not ok to screw the consumers over again and again.

I am also referring to all of the game companies as well with these overly costly expansions a lot of the time and these stupid season passes. Time for us to show them we do not except this crap any more then maybe they will stop and if we do not show them the error of their ways it will just get much worse over time.

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