HP is back to monitoring their customers
Subject: General Tech | November 28, 2017 - 02:19 PM | Jeremy Hellstrom
Tagged: hp, telemetry
HP has apparently forgotten their customers reaction to discovering that the audio driver installed on their machines included a keylogger and are back to silently collecting data. A new update is installing a telemetry program on their machines, though it is not yet clear if the update is included in a Windows Update or if it comes via HP's Support Assistant. The good news is that The Inquirer linked to an easy way to uninstall the HP Touchpoint Analytics Service if you happen to have it.
"According to a report at ComputerWorld the sneaky software, which was first identified on 15 November, is dubbed 'HP Touchpoint Analytics Service', which HP itself says "harvests telemetry information that is used by HP Touchpoint's analytical services."
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