The Pixel 2 XL launch hasn’t been going so well for Google. Early complaints were about the screen: how it had alleged burn-in problems within the first few days, and how it couldn’t support the sRGB color space. Since then, we’ve even been hearing reports that some phones shipped without the OS even installed. Whoops!

Now here’s a specific complaint: people are saying that the phone is charging slow. This is an easy one to test – run a multimeter in-line with the USB cable see what happens. Google+ user, Nathan K., apparently did, and he found that the Pixel 2 XL maxed out at 10.5W. When the screen is on, this drops to a maximum of 6W, which he claims (and I would have guessed) is likely due to the combined heat of a phone that’s both in-use and charging. Lithium batteries are very sensitive to heat.

He also says that this issue isn’t really a problem in-and-of itself. He just wishes that manufacturers advertised more about how the battery should perform, and maybe even provide the switches for users to override if needed. I could see that being a warranty nightmare, but I’m rarely going to fall on the side against user choice as a general rule, so I think that would be nice.