Turn that Note 7 off, it won't work in your Gear VR

Subject: General Tech | October 11, 2016 - 04:38 PM |
Tagged: Samsung, recall, gear vr, galaxy note 7

It is official, Samsung has called a halt to production of the Note 7 and not just because it is likely impossible to insure a building in which they are manufactured or stored.  The recall of 2.5 million handsets was damaging to the company and its reputation but the incidents of replacement batteries suffering the same catastrophic failure have spelled the end of this device.  Samsung suggests you immediately power down your device and contact your provider or retailer for a refund or for credit on a different handset.

Ars Technica also spotted a pertinent message on the current update to the Gear VR headset which states that support for the Note 7 has been discontinued and you are no longer able to install the app on a Note 7.  Thankfully there have been no reports of a battery failure while a Note 7 was inside of a Gear VR and this move should prevent that from ever happening.  Expect more statements from Samsung on this topic throughout the week.


"Oculus and Samsung have obviously realized this and has pushed out an update preventing the volatile phone from working with the Gear VR headset."

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Source: Ars Technica

Samsung Investigating Replacement Galaxy Note 7 Fire

Subject: Mobile | September 29, 2016 - 01:04 AM |
Tagged: Samsung, recall, galaxy note 7

Bloomberg is reporting that a 25-year-old customer from China, Hui Renjie, claims to have received a replacement Galaxy Note 7, and that it caught fire within 24 hours. A representative of the company immediately visited him and asked to take the phone to investigate, but the customer wished to go public first, assuming that he wouldn't get any answers if he just gave up the phone silently. The explosion allegedly caused minor burns to two of the customer's fingers, as well as damaged his MacBook.


Naturally, Samsung is very interested in what happened. The previous incident involved Samsung-developed batteries. The manufacturing process accidentally pushed some the battery batch's two terminals together. Shorting out a battery causes it to release energy quickly as heat, which is often undesirable, to say the least.

Samsung is waiting to examine the device before they comment further. If you have also receive a replacement, then you might want to keep it powered off and disconnected from the charger until we find out what happened.

Source: Bloomberg

Toshiba laptops are so hot right now

Subject: General Tech | March 31, 2016 - 05:29 PM |
Tagged: toshiba, recall, fire

Forget the concerns about fertility when using a laptop placed directly on your lap, having your lap catch fire is a bit more of a concern.  If you are using a Toshiba laptop right now, quickly flip it over and check if it is on fire, or if the serial number resembles G71Cxxxxxxxx.  If either of those conditions are true, please contact Toshiba customer support on this page, which also has a software utility you can run to see if you are affected by this recall.  According to The Register, some of these batteries may have been sold individually or as repair kit for Satellite, Portégé and Tecra models so you should check; better safe than on fire.


"Toshiba is recalling the battery packs in 39 notebook models over fears they could be prone to catching fire."

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Source: The Register

EKWB Issues Recall for v1.0 Predator 240 / 360 Liquid CPU Coolers

Subject: Cases and Cooling | January 13, 2016 - 05:11 PM |
Tagged: water cooling, recall, Predator 360, predator 240, liquid CPU cooler, EKWB, ek, AIO

EKWB has issued a recall for all first-generation Predator 240 and 360 liquid CPU coolers due to risk of leakage. A new version (v1.1) of both self-contained coolers has been introduced to address the issue, and EK will provide one of the new units for those seeking a replacement.


Visual differences between Revision 1.0 (left) and Revision 1.1 (right) (via EKWB)

EKWB is also taking responsibility for any component damage that may have resulted from any leaks, offering refunds for defective units (if a replacement is not desired) and affected components.

From EKWB:

"All Revision 1.0 units produced from October 2015 until end of December 2015 are potentially affected by the risk of leakage and in order to prevent any computer component damage, the units need to be replaced. The leakage may occur between copper cold plate and bracket on the water block after it is heated up and pressure rises. Current statistics show that 1 out of 10 units leaks.

We are warning all customers of EK XLC-Predator units to discontinue use of cooling device and contact EKWB for replacement unit or refund. EKWB is taking full responsibility for this issue and will be:

  • Replacing or refunding all returned units to the customers
  • Refunding the customer any computer component damage created by a leakage

EKWB has redesigned and released a new version of EK-XLC Predator (Revision 1.1) on the 4th of January 2016 that prevents any leakage under normal working modes. All customers with Revision 1.0 units will be offered a replacement R1.1 unit or a full refund. Revision 1.0 backplate is not compatible with Revision 1.1 backplate!"

The full notice from the EKWB page is reproduced after the break.

Source: EKWB

NVIDIA SHIELD; Feeling Hot! Hot! Hot!

Subject: General Tech | July 31, 2015 - 07:04 PM |
Tagged: nvidia, shield tablet, recall

NVIDIA SHIELD tablets which were sold over the past 12 months are being recalled by NVIDIA as there is a risk that the battery could overheat, possibly posing a fire hazard and of course proving they should never be used on a re-entry vehicle.  You will need to ensure that your SHIELD is running the newest OS, if not you will need to run the tablet long enough to update as older OS versions do not report the serial number, which you need to enter if you want a free replacement from NVIDIA.  Visiting www.nvidia.com/support/tabletrecall will give you the steps to request a replacement if you want one.  So far there do not seem to be any reports of flaming NVIDIA users but you should probably not risk it.


"NVIDIA today announced a voluntary recall of its SHIELD 8-inch tablets that were sold between July 2014 and July 2015, which the company will replace. NVIDIA has determined that the battery in these tablets can overheat, posing a fire hazard. The recall does not affect any other NVIDIA products."

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Source: NVIDIA

NVIDIA Likely Not Recalling All 600 Series Kepler GPUs

Subject: Graphics Cards | May 21, 2012 - 10:10 PM |
Tagged: recall, nvidia, kepler, graphics cards, gpu

Editor's Note: We are getting a lot of flak for posting this story today, telling us that we are "giving the site credibility", referring to the Pnosker site that first started the recall rumor, simply by posting about it on our site.  Even though our post by Tim states to "take the leak with a grain of salt" and that "these GPUS go through rigorous testing and certification", some people think we were in the wrong to post about this. 

So let me be perfectly clear - the recall referenced in the story below is almost assuredly complete and utter BULLSHIT. 

According to Pnosker, NVIDIA is allegedly looking into recalling all Kepler based, 600-series graphics cards. Such a recall would affect users that have purchased GTX 670, GTX 680, and GTX 690 GPUs. The website has stated that their source has indicated that the graphics cards will possibly be recalled because the chips suffer from performance degradation after prolonged periods of heavy usage.

Galaxy GTX 670 Kepler GPU.JPG

While their source has reportedly been correct in the past, the author cautions readers to take the leak with a grain of salt. Other websites that have picked up on this have mentioned that these GPUs go through rigorous testing and certification processes before getting to the market, so this rumor does not have much ground to stand on. Another reason to take this report with a shaker-full of salt is that if there was such a defect in the Kepler GPU, it would be more likely to completely fail rather than continue working with degraded performance.

This rumor is likely just that: a rumor. Why such a rumor was started is unknown but your Kepler graphics card purchases are probably safe from performance degradation, though they may not get as high of a boost clock as other users’ cards.

UPDATE @ 7:30pm ET: To quote from NVIDIA PR - "There is no truth to this rumor."

Source: Pnosker