Subject: Cases and Cooling | January 13, 2016 - 12:11 PM | Sebastian Peak
Tagged: water cooling, recall, Predator 360, predator 240, liquid CPU cooler, EKWB, ek, AIO
EKWB has issued a recall for all first-generation Predator 240 and 360 liquid CPU coolers due to risk of leakage. A new version (v1.1) of both self-contained coolers has been introduced to address the issue, and EK will provide one of the new units for those seeking a replacement.
Visual differences between Revision 1.0 (left) and Revision 1.1 (right) (via EKWB)
EKWB is also taking responsibility for any component damage that may have resulted from any leaks, offering refunds for defective units (if a replacement is not desired) and affected components.
"All Revision 1.0 units produced from October 2015 until end of December 2015 are potentially affected by the risk of leakage and in order to prevent any computer component damage, the units need to be replaced. The leakage may occur between copper cold plate and bracket on the water block after it is heated up and pressure rises. Current statistics show that 1 out of 10 units leaks.
We are warning all customers of EK XLC-Predator units to discontinue use of cooling device and contact EKWB for replacement unit or refund. EKWB is taking full responsibility for this issue and will be:
- Replacing or refunding all returned units to the customers
- Refunding the customer any computer component damage created by a leakage
EKWB has redesigned and released a new version of EK-XLC Predator (Revision 1.1) on the 4th of January 2016 that prevents any leakage under normal working modes. All customers with Revision 1.0 units will be offered a replacement R1.1 unit or a full refund. Revision 1.0 backplate is not compatible with Revision 1.1 backplate!"