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Manufacturer: AMD

Retail cards still suffer from the issue

In our review of AMD's latest flagship graphics card, the Radeon R9 Fury X, I noticed and commented on the unique sound that the card was producing during our testing. A high pitched whine, emanating from the pump of the self-contained water cooler designed by Cooler Master, was obvious from the moment our test system was powered on and remained constant during use. I talked with a couple of other reviewers about the issue before the launch of the card and it seemed that I wasn't alone. Looking around other reviews of the Fury X, most make mention of this squeal specifically.

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Noise from graphics cards come in many forms. There is the most obvious and common noise from on-board fans and the air it moves. Less frequently, but distinctly, the sound of inductor coil whine comes up. Fan noise spikes when the GPU gets hot, causing the fans to need to spin faster and move more air across the heatsink, which keeps everything running cool. Coil whine changes pitch based on the frame rate (and the frequency of power delivery on the card) and can be alleviated by using higher quality components on the board itself.

But the sound of our Fury X was unique: it was caused by the pump itself and it was constant. The noise it produced did not change as the load on the GPU varied. It was also 'pitchy' - a whine that seemed to pierce through other sounds in the office. A close analog might be the sound of an older, CRT TV or monitor that is left powered on without input.

In our review process, AMD told us the solution was fixed. In an email sent to the media just prior to the Fury X launch, an AMD rep stated:

In regards to the “pump whine”, AMD received feedback that during open bench testing some cards emit a mild “whining” noise.  This is normal for most high speed liquid cooling pumps; Usually the end user cannot hear the noise as the pumps are installed in the chassis, and the radiator fan is louder than the pump.  Since the AMD Radeon™ R9 Fury X radiator fan is near silent, this pump noise is more noticeable.  
 
The issue is limited to a very small batch of initial production samples and we have worked with the manufacturer to improve the acoustic profile of the pump.  This problem has been resolved and a fix added to production parts and is not an issue.

I would disagree that this is "normal" but even so, taking AMD at its word, I wrote that we heard the noise but also that AMD had claimed to have addressed it. Other reviewers noted the same comment from AMD, saying the result was fixed. But very quickly after launch some users were posting videos on YouTube and on forums with the same (or worse) sounds and noise. We had already started bringing in a pair of additional Fury X retail cards from Newegg in order to do some performance testing, so it seemed like a logical next step for us to test these retail cards in terms of pump noise as well.

First, let's get the bad news out of the way: both of the retail AMD Radeon R9 Fury X cards that arrived in our offices exhibit 'worse' noise, in the form of both whining and buzzing, compared to our review sample. In this write up, I'll attempt to showcase the noise profile of the three Fury X cards in our possession, as well as how they compare to the Radeon R9 295X2 (another water cooled card) and the GeForce GTX 980 Ti reference design - added for comparison.

Continue reading our look into the pump noise of the AMD Fury X Graphics Card!