Back in 2008, a customer purchased a laptop from Sony, but refused to accept its end-user license agreement due to its pre-installed software. The customer contacted Sony, demanding to be reimbursed for the junkware. Sony, instead, offered a refund for the PC. The customer, instead of taking the refund, sued Sony for about 3000 Euros.
According to The Register, the EU's highest court has just ruled against the customer.
Honestly, this makes sense. The software was around when they purchased the computer, and Sony offered a refund. Yes, companies should offer crapware-free versions of their laptops, even for a slight fee. If adware-free version existed at all, then there might be an issue, but that would belong with Microsoft (or whoever owns the actual platform). It shouldn't be a burden for the individual system builders, unless collusion was involved.
It's also funny to think that, since the laptop was purchased in 2008, we are probably talking about a Vista-era device. Interesting to think about the difference in speed between the legal system and the tech industry.
Subject: General Tech | June 1, 2016 - 05:08 PM | Jeremy Hellstrom
Tagged: security, Lenovo, hp, dell, crapware, asus, acer
We take a quick break from telling you about all the shiny new things you can't have yet to inform you about problems with things you do have. Bloatware is awful but continues to be popular for sellers of prebuilt systems, both mobile and desktop. It is not just the pop ups telling you to buy the full version of whatever was installed on your system before you bought it, nor the CPU cycles these programs take up; the issue is security. Lenovo and the Superfish issue were in the news recently and now it seems that vulnerabilities have been found in systems sold by Acer, ASUS and Dell as well. 10 devices were tested by Duo Security, all of which had vulnerabilities. Dell and Lenovo had a single problem each, ones which we are already familiar with sadly while Acer and HP both have a pair. You can read about what the vulnerabilities are over at The Inquirer, something to do while you reimage your new machine.
"Duo Security identified 12 vulnerabilities across the vendors' machines. We have approached all of them to see whether they are happy to talk about the problems, which Duo described as significant."
Here is some more Tech News from around the web:
- AMD 7th Gen Bristol Ridge & Stoney Ridge Announcement @ [H]ard|OCP
- Samsung: Don't install Windows 10. REALLY @ The Register
- Windows 10: less than 15 per cent of those who can upgrade have bothered @ The Inquirer
- Don't buy Azure in US dollars – it's cheaper in many other currencies @ The Register
- Microsoft Removes 260-Character Path Length Limit In Windows 10 Redstone @ Slashdot
- Panasonic To Stop Making LCD Panels For TVs @ Slashdot
- Oracle and HP face off in court as $3bn Itanium legal battle kicks off @ The Inquirer
- Free Radio On My Phone @ Hack a Day
- Massive Backlash Building Over Windows 10 Upgrades @ Slashdot
- Systemd Starts Killing Your Background Processes By Default @ Slashdot
- ARM's Cortex-A73 chip and Mali-G71 CPU set for 2017's VR-ready smartphones @ The Inquirer
- Anonabox Tunneler & Pro: Helping You Stay Anonymous Online @ Phoronix
- Intel boosts the high-end desktop with its Broadwell-E CPUs @ Tech Tech Report
- Computex 2016 Live Coverage Day 1 @ TechARP
- NETGEAR Nighthawk X8 - AC5300 Tri-Band Quad-Stream Wi-Fi Router @ MissingRemote
- Netgear Nighthawk X4S D7800 4x4 802.11ac Router @ Kitguru
- Tech ARP 2016 Power Bank Giveaway #4
Subject: General Tech | February 2, 2015 - 08:19 AM | Scott Michaud
Tagged: windows, OEM, microsoft, crapware
Advertising is a powerful business model, and is there any better medium than demos that are directly embedded inside your users' systems? Yes. Yes there are. That is actually a terrible idea. Why would you do that? Oh. Right. Money. You know what? Fine. If it lowers the cost of commodity devices, then it is not entirely horrendous. Advanced users should have some method of opting-out, though.
Sure enough, Microsoft might have made that possible.
Paul Thurrott has compiled a little article that describes what you need to do to get clean installation media for your device. The procedure is fairly simple for Windows 8.1, although the Digital River download links for Windows 7 are good to know. The post is really more of a checklist to make sure you have your ducks in a row before attempting. Probably the most important advice (besides BACK UP!) is, especially if this is your only internet-capable device, make sure you have functioning network drivers. Also, if you have Windows 8.1 with Bing... sorry, you're stuck. Also, sorry in general.
Otherwise? Congratulations! You're now an enthusiast. Actually enjoy Windows.
Microsoft prepares Skype to be preinstalled on Windows 7 PCs They also ignore the latest version of Skype
Subject: General Tech, Systems | May 31, 2012 - 07:33 PM | Scott Michaud
Tagged: skype, OEM, bloatware, crapware
Just after their $99 Signature service has been announced, Microsoft has provided OEMs with a version of Skype to be pre-installed on Windows 7 PCs. I wonder if they will take it off again if you pay them?
Just… give me a minute…
So Microsoft hates bloatware unless it is theirs. OEM partners have been paid by software vendors to provide demos of products integrated and pre-installed for the end-user. Commonly you will see a few game demos, the Kindle software, an antivirus trial, and Skype. Earlier in the month Microsoft created a service at their retail outlets to scrub computers clean of the bloat for $99.
And now that they own Skype they desire for OEMs to integrate it with Windows 7…
Here’s my dotted line for your Signature.
More humorous is that they will integrate Skype 5.8 rather than the newer Skype 5.9. Granted, it is unsurprising that a company would be slightly behind in versions particularly since the latest dot-release is less than two months old. Skype has been known to be slightly less desirable as you increase in version number and as such makes me crack a smirk either way. The latest release in particular has allegedly been the cause of minor glitches in recent podcasts with TWiT studios recommending rolling back to 5.8.
If anything this makes me slightly curious about Windows 8.
Subject: General Tech, Systems | May 17, 2012 - 07:13 PM | Scott Michaud
Tagged: Microsoft Store, crapware
“Factory computers” have been loaded with demos and trials for several years now in an effort to subsidize part of the cost, get lower prices, and bloat your computer -- that last part is unintentional. Microsoft created their “Signature” lineup of PCs a couple of years ago to highlight products that only have software which Microsoft intended to install. Microsoft will soon offer a service to bring existing PCs to what Microsoft deems a Signature status for $99 if you can find a Microsoft store.
While our readers are affected by this story they are probably less so than just about any other blog.
If you did not acquire your computer by having it assembled -- and if you did, we hope you consulted our regularly updated Hardware Leaderboard -- you probably purchased it from an OEM. To make their product seem more appealing most OEMs load their products with product demos and other advertisements. This is particularly bad for PCs because they are not only annoying but also tend to bog the machine down.
What is it with Microsoft Stores and awkward $99 products lately?
(and yes I realize the image is inaccurate because I chose a non-consumer workstation)
Since Microsoft tends to get the brunt of the bad recognition when a Windows machine it comes to no surprise that they eventually attempted to encourage a more vanilla experience. The Microsoft “Signature” lineup of PCs were OEM-produced machines which have been removed of all software that should not come with Windows -- except maybe a few Windows Live Essentials products.
Microsoft will expand their Signature program to any PC if you can find a Microsoft Store and pay $99 to undo what their partners did.
It is unclear what specific goal Microsoft is hoping to accomplish with this program. Everyone’s first reaction would be that they are attempting to cash in at the expense of their users but that just does not make sense. They could be attempting to promote the Windows store but this certainly seems less like a carrot and more like a wet noodle. They could also be trying to pressure their OEMs by reducing the cost-per-impression they can acquire for each ad because of how easily it could be removed.
It would be most like Microsoft to honestly believe that this service will be appreciated by users. If that is true, I must disagree. ZDNet has already used this as an excuse to promote Apple computers -- which makes me headdesk because $99 is pocket change compared to that -- so I expect that if that was Microsoft’s intent it will backfire wholly.
What do you think Microsoft’s goal is: selfish vulching their consumers or something less devious?