Subject: General Tech | October 5, 2017 - 04:23 PM | Tim Verry
Tagged: xfinity, streaming tv, iptv, data caps, cord cutting, Comcast
Comcast is hoping to entice its internet only customers to add cable TV and its current cable TV customers to not fully cut the cord with its new Xfinity Instant TV. The new streaming TV service starts at $18 (plus those darn broadcast/TV fees Comcast loves so much) and will soon be available to all current Comcast broadband subscribers. The base package includes access to local broadcast channels, a video on demand library, and a cloud DVR with 20 hours of storage. Users can stream live and on demand TV and movies using the Xfinity Stream application on mobile devices and Rokus, the browser-based website on desktops, or TV Everywhere logins at the individual networks' websites or apps (e.g. HBO Go).
For those looking for a bit more TV than what they can get over the air with an antenna, Comcast is offering three add-on packages for additional monthly fees as well as allowing users to add HBO and Starz for the standard rates ($15 for HBO). The tiers are laid out as follows:
Limited Basic (base package)
Popular broadcast channels (vary by market) including ABC, CBS, CW, FOX, NBC, PBS, Telemundo, Unimas, Univision, C-SPAN, and other public, education, and government (PEG) channels.
- Entertainment (+ $15/month):
- A&E, AMC, Animal Planet, BET, Bravo, Comedy Central, Discovery Channel, E!, Food Network, FX, FXX, Hallmark Channel, History, HGTV, Lifetime, OWN, SyFy, TBS, TNT, TV One, USA, and VHI
- Kids and Family (+ $10/month):
- Cartoon Network, Disney Channel, Disney Junior, Disney XD, Freeform, MTV, National Geographic Channel, Nick Jr., Nickelodeon, NickToons, Universal Kids, TeenNick, and TLC
- Sports and News (+ $30/month):
- CNBC, CNN, ESPN, ESPN2, ESPN News, ESPNU, Fox Business, Fox News, Fox Sports 1, Golf Channel, MSNBC, NBC Sports, NFL Network, and regional sports that vary on market
Comcast has broken its channels into three main add-on packages that allow potential cord cutters to pick and choose what they want to pay for (though it's not full a la carte yet). Those packages are a bit pricey though if you only want some of the channels in the package, particularly the Sports and News package at $30 a month (and likely having to also pay the Sports broadcast fee regular cable customers have to pay whether they watch sports or not) which would be better broken out as separate packages and even the sports package could have regional channels broken out to its own add-on.
In another interesting twist though, Comcast announced that its new Xfinity Instant TV service will not count against users' data caps giving the service a marked advantage over IPTV competitors like YouTube TV, Hulu Live, PlayStation Vue, and others. If you live in a capped market, Instant TV starts to look a bit better price wise if you are a heavy data user as you could avoid data cap overage charges as a result of TV viewing.
On the other hand caveats include a limited DVR (though you can watch On Demand usually the next day) that can only record two shows simultaneously and live TV is, for the most part, limited to your own in-home network. When you are outside of your home network you will be limited to on demand streaming and recordings depending on licensing rights.
I think Comcast is hoping that the new service will entice cable TV holdouts wanting cheaper bills to stay in some fashion as well as entice internet only users and users that have cut the cord already to use Instant TV as a sort of gateway drug to traditional cable. Since they ahve to pay the same TV fees (though no fees for boxes), they might as well upgrade to X1 for a bit more and get more channels and more DVR--or at least that's the idea. I'm not convinced that plan will work though with the current pricing though. I suppose we will just have to wait and see!
What are your thoughts on Xfinity Instant TV? If you are interested in the service, you can check availability in your market (and Internet only customers can get a free 30-day trial) at www.xfinity.com/instant-tv.
Subject: General Tech | September 21, 2012 - 04:24 AM | Tim Verry
Tagged: isp, data cap, Comcast, bandwidth
Comcast’s 250GB per month data cap was proved an unpopular but necessary evil (in the sense that it cannot be avoided). The company suspended its data capping earlier this year to reevaluate its data caps and how they affect users. That temporary freedom is not slated to last, however as Comcast will be re-instating caps in the future (as soon as next year, by many reports). Currently, Comcast is testing a single 300GB cap across all tiers in Nashville, Tennessee, and on October 1st it will begin another data cap strategy in Tucson, Arizona.
In Tuscon, Comcast will be mixing things up a bit by pairing the higher (faster) tiers of service with larger data caps. For example, the Blast tier (25/4 in many markets) will have an additional 50GB for a total cap of 350GB per month. The next highest tier – Extreme 50 – will get a 450GB cap, and so on. This is a good thing, because it allows the caps to scale with speed. Otherwise, the faster the speed tier, the worse value it becomes as it will just allow you to burn through your data cap faster. When the caps scale with speed, that problem is eliminated. Interestingly, this method seems to be the one that Comcast is leaning towards using, because a source –when talking to DSL Reports – has stated that when Comcast reinstates caps nationwide, customers will have a 500GB caps while lower tiers will Performance tier users will receive only a 300GB cap. Specifically, the source stated “faster speed tiers will see higher caps.”
Personally, if I have to endure caps, I would much rather have this scalable cap system rathen than a one-size-fits-all number for every tier like the company is implementing in Nashville (and has in the past with its 250GB per month cap). It will be interesting to see exactly how it will scale the caps once they are official, and how often Comcast will consider raising its caps as more and more services move "to the cloud."
|Comcast Internet Tiers||Data Cap (Nashville, TN)||Data Cap (Tucson, AZ)||Overage Charge (both cities) - $/50GB|
Another bit of (surprising) news is that Comcast is being rather reasonable in its overage policy for customers that exceed the cap in the test markets. Customers that go over the cap in a month will be notified by both an email and webpage notification. Should the customer wish to continue to use the Internet service, Comcast will provide additional 50GB blocks for $10 each, which works out to 20 cents per Gigabyte. That is not bad at all, especially compared to wireless data overages that customers have begrudgingly become accustomed to.
Even better, Comcast will give each customer up to three warnings before charging for additional data. If customers go over their caps for three months in one year, they will not be charged for additional data usage. After the three “courtesy notices,” it’s back to $10/50GB. The overage charge and three warning system applies to both test markets, which seems to suggest that it has a good chance of being implemented nationwide.
At least in the testing markets, Comcast is being much more generous than it has in the past. I’m interested to see what the cable providing-giant that is Comcast actually ends up doing once it puts caps in place around the nation. Specifically, how standardized the caps and overage charges are across all of the markets, and whether it will be more aggressive in areas where it has a monopoly where customers can not fall back to AT&T’s U-Verse or Verizon’s FIOS service (among other options, though I don’t count satellite or dial up as those are not really competitive to wired broadband). Right now though, I think Comcast is moving towards a system that is an acceptable compromise between customer freedom and its business interests. [Please don’t mess this up, Comcast.]
What are your thoughts, do you think the proposed caps are fair? I do concede that data caps suck, and it is definitely possible to exceed the caps with legitimate services, but it does look as though caps are here to stay. Here's hoping Comcast remains at least as reasonable with the entire US as it is with its test markets.
Image courtesy Chauncey Davis via Flickr Creative Commons. Thank you.
Subject: General Tech | September 23, 2011 - 10:32 AM | Tim Verry
Tagged: Internet, Comcast, computer
This week saw the national launch of Comcast’s internet connectivity program for low income families. As a result of the Comcast-NBC merger, the company was required to create a low cost option for families in the US to connect to the internet. Dubbed the Internet Essentials program, it is undoubtedly a good thing to come out of the deal despite the more nebulous aspects.
The Internet Essentials program entails a $9.95 plus tax per month cable connection with 1.5 Mbps download speeds and 384 Kbps upload speeds, which is a good value compared to more expensive DSL or slower dial up connections. In addition to the Internet connection, families who sign up will receive a voucher through Acer or Dell for a computer in the amount of 149.99 plus tax. While specific specifications of the computer have not been given, Comcast describes it as a netbook computer with Wi-Fi, Ethernet, and the Windows 7 Starter operating system. It may also be bundled with productivity software when available. Families will also have access to free training materials in print, online, or in person. The service will be available throughout the Comcast service area for eligible families. In order to qualify for the service, families must have at least one student eligible for free lunches through the National School Lunch Program, must not have any overdue Comcast bills or unreturned equipment, and the household must not have had Comcast service for the past 90 days. Unfortunately, those families with students who only qualify for reduced price (but not free) lunches will not qualify for the Internet Essentials program.
The ISP will begin taking customers starting in the 2011 to 2012 school year, and will continue taking on new customers for three years following the initial roll out. Customers who are already using the Internet Essentials service will continue to be eligible for it so long as at least one child is eligible for free lunches, they do not close their Comcast account, and they do not violate the company’s residential ISP service agreement.
I for one am glad to see Comcast offering this service as the Internet is becoming increasingly important for students as a learning, collaboration, and productivity tool. Students can now be on a more level playing field in their school work, and this is great news, even if Comcast was forced to offer it as a condition of their merger approval. If you are interested in or know a family that might benefit from the Internet Essentials service, please head over to the company’s website or call 1-855-8-INTERNET (1-855-846-8376) for an application.