Kal Simpson recently had the chance to sit down and have an extensive interview with SILVIA's Chief Product Officer - Cognitive Code, Alex Mayberry. SILVIA is a company that specializes on conversational AI that can be adapted to a variety of platforms and applications. Kal's comments are in bold while Alex's are in italics.
Always good to speak with you Alex. Whether it's the latest Triple-A video game release or the progress being made in changing the way we play, virtual reality for instance – your views and developments within the gaming space as a whole remains impressive. Before we begin, I’d like to give the audience a brief flashback of your career history. Prominent within the video game industry you’ve been involved with many, many titles – primarily within the PC gaming space. Quake 2: The Reckoning, America’s Army, a plethora of World of Warcraft titles.
Those more familiar with your work know you as the lead game producer for Diablo 3 / Reaper of Souls, as well as the executive producer for Star Citizen. The former of which we spoke on during the release of the game for PC, PlayStation 4 and the Xbox One, back in 2014.
So I ask, given your huge involvement with some of the most popular titles, what sparked your interest within the development of intelligent computing platforms? No-doubt the technology can be adapted to applications within gaming, but what’s the initial factor that drove you to Cognitive Code – the SILVIA technology?
AM: Conversational intelligence was something that I had never even thought about in terms of game development. My experience arguing with my Xbox and trying to get it to change my television channel left me pretty sceptical about the technology. But after leaving Star Citizen, my paths crossed with Leslie Spring, the CEO and Founder of Cognitive Code, and the creator of the SILVIA platform. Initially, Leslie was helping me out with some engineering work on VR projects I was spinning up. After collaborating for a bit, he introduced me to his AI, and I became intrigued by it. Although I was still very focused on VR at the time, my mind kept drifting to SILVIA.
I kept pestering Leslie with questions about the technology, and he continued to share some of the things that it could do. It was when I saw one of his game engine demos showing off a sci-fi world with freely conversant robots that the light went on in my head, and I suddenly got way more interested in artificial intelligence. At the same time, I was discovering challenges in VR that needed solutions. Not having a keyboard in VR creates an obstacle for capturing user input, and floating text in your field of view is really detrimental to the immersion of the experience. Also, when you have life-size characters in VR, you naturally want to speak to them. This is when I got interested in using SILVIA to introduce an entirely new mechanic to gaming and interactive entertainment. No more do we have to rely on conversation trees and scripted responses.
No more do we have to read a wall of text from a quest giver. With this technology, we can have a realistic and free-form conversation with our game characters, and speak to them as if they are alive. This is such a powerful tool for interactive storytelling, and it will allow us to breathe life into virtual characters in a way that’s never before been possible. Seeing the opportunity in front of me, I joined up with Cognitive Code and have spent the last 18 months exploring how to design conversationally intelligent avatars. And I’ve been having a blast doing it.