Bloomberg is reporting that a 25-year-old customer from China, Hui Renjie, claims to have received a replacement Galaxy Note 7, and that it caught fire within 24 hours. A representative of the company immediately visited him and asked to take the phone to investigate, but the customer wished to go public first, assuming that he wouldn't get any answers if he just gave up the phone silently. The explosion allegedly caused minor burns to two of the customer's fingers, as well as damaged his MacBook.
Naturally, Samsung is very interested in what happened. The previous incident involved Samsung-developed batteries. The manufacturing process accidentally pushed some the battery batch's two terminals together. Shorting out a battery causes it to release energy quickly as heat, which is often undesirable, to say the least.
Samsung is waiting to examine the device before they comment further. If you have also receive a replacement, then you might want to keep it powered off and disconnected from the charger until we find out what happened.
hooo my fucking good samsung
hooo my fucking good samsung what the hell, pay more for the batteries man, change supply chain dammit
Wow, wow, wow! Changing a
Wow, wow, wow! Changing a supply chain is easier said than done. It would take a long time to set up and I guess we wouldn’t see new Notes in several months.
They should just step up quality control within the current supply chain.
Wercome to China. We make
Wercome to China. We make Huawie phone more attlactive by making samsung battely brow up. Next appre have no headphone jack.
… not appropriate…
… not appropriate…
“I don’t understand what
“I don’t understand what happened. I was trying to crush the phone with neodymium magnets while simultaneously dropping it from a building for my YouTube channel – DestroyAllPhones – and for no reason at all it just caught fire. Be sure to like, comment, and subscribe.”
If all Cell/Smart phone
If all Cell/Smart phone batteries where required to be replaceable with more than one supplier offering compatible replacement batteries for all models cell phones then the problem would be easily solved. If the LG G5 can have a replaceable battery then they all can.
Enjoy your smart phone Russian Roulette and try not to get burned!
Samsung you got some splainin to do!
I dunno, it’s entirely
I dunno, it’s entirely possible that Samsung has done a way worse job with their Note 7 replacement policy than I had imagined, at least in China.
On the other hand, some cynical part of me thinks the guy is just looking for publicity and a payoff from a big company to make him shut up.