PSN Attack Fallout Worsens, 12,700 Credit Card Numbers Stolen

Subject: General Tech | May 2, 2011 - 09:59 PM |
Tagged: sony, PSN

Hackers really do not seem to have learned the old adage of not kicking someone when they are down as Sony has learned that hackers have obtained even more personal data from the popular gaming console's multi-player service.  It is believed that 12,700 non-US customer credit card numbers and expiration dates along with 10,700 direct debit bank account numbers of a number of customers in Germany, Austria, Netherlands, and Spain were possibly stolen.  The credit and debit card information was included in an older SOE database from 2007.  Joystiq has claimed in a recent update that Sony has informed them that this information was obtained during the initial attack and was not a new attack.  There is a minuscule amount of hope for those customers in knowing that the security codes located on the back of their cards were not compromised.  Unfortunately, there are still many transactions that can occur without needing to input the security code.

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Ars technica quoted Sony in saying that:
"Our ongoing investigation of illegal intrusions into Sony Online Entertainment systems has discovered that hackers may have obtained personal customer information from SOE systems. . . . Stolen information includes, to the extent you provided it to us, the following: name, address (city, state, zip, country), email address, gender, birthdate, phone number, login name and hashed password." (sic)
The Playstation Blog has reiterated in a post today that "Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information.  If you are asked for this information, you can be confident Sony is not the entity asking."  Sony recommends that once the PlayStation Network is back up, their customers should log on and change their password.  Further, they encourage their customers to monitor their bank and credit card statements to protect themselves from unauthorized usage.
Source: ars technica
May 2, 2011 | 10:52 PM - Posted by Matt (not verified)

Hopefully they will be able to get the network back up so that the hackers can complete the transaction....

May 2, 2011 | 10:52 PM - Posted by Alan "Trophy man" Grant (not verified)

i undersand the problem. i just hope we get things solved so it dosent happen again!! happy about playsation plus
(2muc) Black ops username "guttaluvalan"

May 2, 2011 | 10:53 PM - Posted by Anonymous (not verified)

i need to make an account wtf get psn back up

May 2, 2011 | 10:58 PM - Posted by tj954 (not verified)

well get that shit back up so i can change my password!!

March 21, 2012 | 01:18 PM - Posted by CarlBentley

Don't know if I can even trust PSN again. I, unfortunately, was one of those unlucky enough to have my information stolen AND have charges racked up. Thankfully, my credit card went up to bat for me and refunded all lost funds. According to the processor, my money was used to purchase really odd things like an expensive vampire costume and italian leather shoes. Anyway, alls well that ends well?

May 2, 2011 | 10:59 PM - Posted by Anonymous (not verified)

Does anyone know when it will resume to online again?

May 2, 2011 | 11:03 PM - Posted by Anonymous (not verified)

wednesday the 4th, so sony says..

May 2, 2011 | 11:08 PM - Posted by Tim Verry

Hi Anon (kinda ironic username ;) ). Sony is planning a rolling release in bringing the PlayStation network back up. This means that over the next week to two weeks various different services will be brought online until it's fully operational. It is my understanding that the free services are taking precedence over things like the PlayStation Store, so you should be able to log in at some point this week with enough functionality to be able to change your password. I hope it helps.

May 2, 2011 | 11:11 PM - Posted by Darrell (not verified)

Do credit cards last from 2007 until now? I know debits expire within a couple of years.

May 2, 2011 | 11:33 PM - Posted by Tim Verry

That's a good point, actually. I know my credit card expires in a year or two depending on which card it is.. I'm not familiar with how credit cards work in regards to expiring outside of the US though.

May 2, 2011 | 11:13 PM - Posted by Davd (not verified)

Why wouldn't all the information that has private data like addresses, credit card info, and names be encrypted?

That way if data gets stolen no big deal they cant unencrypt the info anyways.

May 2, 2011 | 11:34 PM - Posted by Tim Verry

I agree, it should have been encrypted. Sony is not going to live this down for a long, long time.

May 2, 2011 | 11:16 PM - Posted by Anonymous (not verified)

i hacked psn hhaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaha

May 2, 2011 | 11:37 PM - Posted by Anonymous (not verified)

your ip address is

Why are you so dumb?

May 3, 2011 | 12:38 AM - Posted by posimosh (not verified)


May 2, 2011 | 11:38 PM - Posted by Blackrose132 (not verified)

But why you know he's only going for the card codes not the account iz clever but still get your own card number man it's not that hard this throws me off the psn and my psn gf (goes to my school didn't know until she got a mic) so yeah and plus she's shy to talk to me in person (plus every time I go to talk to her she tries to kiss me.....) so yeah she's a bit shy in person also she didn't really talk on the mic like that (she blushes when I'm talking to her and she kisses me every time) I'm pissed at who ever hacked psn I'm going to kill whoever did this!

May 3, 2011 | 12:07 AM - Posted by Deej (not verified)

Why would you even post that. Enough personal info is going around as is. Just made your gf look like a lie to be honest with you.

Anyways....back on topic. Hopefully this all ends soon, want to buy map packs for black ops, miss killing real people too. Veteran bots just don't do it for me.

OSAMA IS DEAD! <-- News.

May 3, 2011 | 12:50 AM - Posted by posimosh (not verified)

Killing and war is barbaric and gruesome no matter how many simulated "battles" you have been in or how desensitized you are. Battle, strategy, and various war 1st/3rd person "shooter" games can be fun but if you aren't horrified by the killing in war (or elsewhere) you either a.haven't actually seen any. or b. there is something profoundly wrong with you. or c. You are a socio/psychopath. Please try to lay off the hyperbole.

May 2, 2011 | 11:16 PM - Posted by Anonymous (not verified)

I believe this is all so Sony can start to charge for online service. Now if charging makes it more safe and adds added features, then go for it. But leave some servers for free, I will not pay for online play. I dont care about safety, Im not stupid enough to use credit cards or bank accounts online anyway.

PSN has gift cards available at many retail stores also, why even use a credit card on the ps3 ?

May 2, 2011 | 11:27 PM - Posted by Blackrose132 (not verified)

Hey I argee with you you got my count

May 2, 2011 | 11:35 PM - Posted by Anonymous (not verified)

Or you canbe like me an use a pre-pay credit card for any psn purchases thus keeping my real card safe... Knew this shit wud happen sooner or later cos online gaming comes hand in hand with Computer nerds lol. As much as I hate psn going down if these guys make money outta it u gotta rate der gettin dat Gwop In (go hard or go home! Dey went Ard!) But if dey really aint made no money out of it Jheez! Nerd aint the word!

May 2, 2011 | 11:41 PM - Posted by Blackrose132 (not verified)

Yeah I argee!

May 2, 2011 | 11:41 PM - Posted by Anonymous (not verified)

no i highly doubt that cuz in this whole process sony has lost billions on dollars and users. they say you gotta spend money to make money but in this case thats a stupid decision

May 2, 2011 | 11:17 PM - Posted by Anonymous (not verified)

so wat up

May 2, 2011 | 11:25 PM - Posted by Blackrose132 (not verified)

This is the bull crap I hate like come on damn hackers get a life I'm really pissed off now

May 2, 2011 | 11:26 PM - Posted by Anonymous (not verified)

i think they should hook us all up with somethin for free like the new map paks fir call of duty and the ones that are comeing out tommrow

May 2, 2011 | 11:28 PM - Posted by Blackrose132 (not verified)

True btw my psn user is blckrose132 add for Im a zombie person btw so once it's back up add me ok

May 2, 2011 | 11:29 PM - Posted by Blackrose132 (not verified)

Blackrose132 I mean

May 2, 2011 | 11:39 PM - Posted by Anonymous (not verified)

I saw your credit card info posted on

better change your info...

May 2, 2011 | 11:35 PM - Posted by Tim Verry

I believe users are getting a month of PSN Plus, though I could be wrong on that. I'll look into it.

EDIT: Actually, it looks like this is Sony's plan for compensation:

"will provide a complimentary offering to[..]ist users in enrolling in identity theft protection services and/or similar programs. The implementation will be at a local level and further details will be made available shortly in each region.

The company will also rollout the PlayStation Network and Qriocity “Welcome Back” program, to be offered worldwide, which will be tailored to specific markets to provide our consumers with a selection of service options and premium content as an expression of the company’s appreciation for their patience, support and continued loyalty.

Central components of the “Welcome Back” program will include:

• Each territory will be offering selected PlayStation entertainment content for free download. Specific details of this content will be announced in each region soon.
• All existing PlayStation Network customers will be provided with 30 days free membership in the PlayStation Plus premium service. Current members of PlayStation Plus will receive 30 days free service.
• Music Unlimited powered by Qriocity subscribers (in countries where the service is available) will receive 30 days free service.

Additional “Welcome Back” entertainment and service offerings will be rolled out over the coming weeks as the company returns the PlayStation Network and Qriocity services to the quality standard users have grown to enjoy and strive to exceed those exceptions."

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