HDD Warranties Slashed By More Than Half - But Why?

Subject: Storage | December 30, 2011 - 09:45 AM |
Tagged: western digital, wdc, Warranty, Seagate, hitachi, hdd

It's been a few short months since Thailand saw some serious flood damage. The flooding had a huge impact on everything from Automobile production to the making of fiber optic cables. The largest impact to the computer industry was that of storage devices. While flash memory fabs were spared, makers of HDD components were hit hard.

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Hitachi plant in Thailand, partially submerged.

This effect quickly trickled down to the HDD quickly spiking prices by nearly 200% by Halloween. Inventories remained at critically low levels for a 60-day window - long enough to have far reaching impact on the PC industry as a whole. With a key component missing from PC production chains, the effects caused dips in demand from the PC suppliers, eventually trickling back up the chain to other component makers. Intel was forced to scale back their chip production. The industry finally saw a reprieve just a few weeks ago, as HDD production recovered sufficiently as to begin the slow replenishment process, and it started to look like everything would be ok.

...and then the other shoe dropped.

Right as HDD Suppliers started catching up on supply, Western Digital made a surprising announcement. Starting on January 2nd of next year, most of their drive lines will see a drastic reduction to warranty periods. Caviar Blue, Caviar Green, and Scorpio Blue drives see a 50% drop from 3 to 2 years. Seagate quickly jumped on the bandwagon, cutting the 5-year warranties of several of their lines down to three. Even worse, the Baracuda, Baracuda Green, and Momentus (laptop) drives will be cut from five all the way down to 1-year warranties. Seagate's reductions go into effect December 31, 2011.

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The Momentus XT, while technically a Hybrid SSD/HDD, was not spared in the warranty cuts.

This isn't the first time warranties saw an across-the-board cut in duration. Back in 2002, Western Digital and Seagate (as well as Maxtor - since acquired by Seagate), jointly cut their warranties back to just one year. The reasoning back then was claimed to be strictly business, and that it was done to be in-line with the 1-year warranty provided by PC OEM's, but was that the only reason? We would need a bunch of data on HDD failure rates to know for sure...

Continue reading our post about the lowered HDD warranties for more thoughts and analysis!!

Source: The Register

Podcast #179 - Sandy Bridge-E Review, X79 Motherboards, a new NAS device from Western Digital, Aquarium PCs and more!

Subject: Editorial | November 17, 2011 - 04:17 PM |
Tagged: x79, western digital, storage, sandy bridge-e, podcast, nvidia, NAS, Intel, amd

PC Perspective Podcast #179 - 11/17/2011

Join us this week as we talk about our Sandy Bridge-E Review, X79 Motherboards, a new NAS device from Western Digital, Aquarium PCs and more!

You can subscribe to us through iTunes and you can still access it directly through the RSS page HERE.

The URL for the podcast is: http://pcper.com/podcast - Share with your friends!

  • iTunes - Subscribe to the podcast directly through the iTunes Store
  • RSS - Subscribe through your regular RSS reader
  • MP3 - Direct download link to the MP3 file

Hosts: Ryan Shrout, Josh Walrath, Jeremy Hellstrom, and Allyn Malvantano

Program length: 1:14:31

Program Schedule:

  1. 0:00:24 Introduction
  2. 1-888-38-PCPER or podcast@pcper.com
  3. http://pcper.com/podcast
  4. http://twitter.com/ryanshrout and http://twitter.com/pcper
  5. 0:02:00 Intel Sandy Bridge-E Review - Core i7-3960X and X79 Chipset Tested
    1. Sandy Bridge-E Prices Leaked In Company Bulletin
  6. 0:27:45 X79 Motherboard Roundup Video Preview
    1. ASUS
    2. Gigabyte
    3. MSI
  7. 0:28:53 Alienware M17x (R3) Gaming Notebook Review: It Glows!
  8. 0:30:25 Thermaltake Toughpower Grand 1200W Power Supply Review
  9. 0:31:20 NVIDIA Reports Q3 2012 Results
  10. 0:39:15 Western Digital launches Sentinel Series of NAS devices, bringing enterprise features to the small business.
  11. 0:46:20 The mineral oil in this Aquarium will be hard on the fish but not your components
  12. 0:53:45 Antec Announces P280 Enclosure
  13. 0:54:50 Win a Free Copy of The Elder Scrolls V: Skyrim from PC Perspective
    1. You missed it, but Jared H. didn't!
  14. 0:56:15 Bulldozers at Knights Corner; duelling server chips
  15. 0:59:45 More Free Stuff Friday: XFX Radeon HD 6870 and Deus Ex: Human Revolution
  16. 1:00:12 The Intel 32 in 32 Challenge on Facebook
  17. 1:01:22 Free Stuff Wednesday: Gigabyte G1 Assassin X58 Motherboard Giveaway!!
  18. 1:02:15 Hardware / Software Pick of the Week
    1. Ryan: Random.org - finally get an answer to "where should we eat tonight?"
    2. Jeremy: Buckets are teh win but to be more useful Disconnect for Chrome is a nice choice
    3. Josh: Fast 120GB SSD for $140
    4. Allyn: Ironkey - now available in MLC
  19. 1-888-38-PCPER or podcast@pcper.com
  20. http://pcper.com/podcast   
  21. http://twitter.com/ryanshrout and http://twitter.com/pcper
  22. Closing

Western Digital launches Sentinel Series of NAS devices, bringing enterprise features to the small business.

Subject: Storage | November 15, 2011 - 08:08 AM |
Tagged: western digital, wdc, WD, NAS, home, hdd

 Today Western Digital launches their Sentinel line of NAS devices. These Intel Atom powered devices can store up to 12TB when equipped with 3TB drives. The OS of choice is Windows Storage Server 2008 R2 Essentials, which supports RAID levels 1 and 5, as well as built in backup routines and the ability to configure the devices dual Gigabit ports with Adaptive Fault Tolerance (redundancy).

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Also available are some interesting yet agressive service options via Western Digital's Guardian Services, which include options for next-day warranty replacement of defective or failed parts, as well as the option to extend the warranty period from three to five years.

Pricing starts at $949.99 for 4TB (3 bay) and $1449.99 for 8TB (4 bay).

Following is the press release, and even more detail and pics should be available from WD themselves once their product link page goes live.

WD® DELIVERS NEW LINE OF NETWORK STORAGE SERVERS FOR SMALL TO MEDIUM BUSINESSES

WD Sentinel™ DX4000 Small Office Storage Server Combines Centralized Storage, Backup-and-Restore Protection for 25 Network Devices and Allows SMBs to Connect, Protect, and Collaborate

IRVINE, Calif. – Nov. 15, 2011 – Western Digital® (NYSE: WDC), the world’s leader in digital storage solutions, is introducing WD Sentinel™ DX4000 (photo), a complete network storage solution designed specifically to meet the demands of today's small-to-medium sized businesses (SMBs). WD Sentinel DX4000 includes the Windows® Storage Server 2008 R2 Essentials operating system software and the Intel® D525 Dual Core Atom CPU. The WD Sentinel DX4000 is centralized shared storage and automatic server-based backup and restore for up to 25 devices (PC and Mac®) in the network. It offers complete data protection with built-in hardware and software redundancy for all of the connected devices in the network. With capacities including 4 TB and 8 TB, WD Sentinel DX4000 lets small business owners expand small office server storage capacity as their business and storage demands grow. In addition, the WD Sentinel DX4000 small office storage server acts as the “on-premise cloud storage" for the SMB.

“The WD Sentinel small office storage server is the ideal storage, backup, and secure remote access solution for any SMB,” said Thomas Gallivan, vice president of marketing for WD’s SMB Solutions Group.

WD® Introduces New Line of Network Storage Servers for Small to Medium Businesses

“The ability to have centralized storage that is both on-premise and offers secure remote access provides a small business owner and employees the flexibility needed for today’s mobile lifestyle. WD is providing small business owners with a hands-free solution that offers complete data protection and unparalleled peace-of-mind.”

“The requirement for collaboration across multiple devices and locations necessitates the need for a centralized storage solution in today’s SMB environment”, said David Tuhy, General Manager, Intel Data Center and Connected Systems Group. “Intel is working closely with the industry and companies like Western Digital to provide the technology that is at the core of these storage solutions and provide SMBs a platform to manage, organize and secure their data to ensure business continuity.”

“Built on Windows Storage Server, WD Sentinel gives small business customers the storage and file services capabilities of Windows Server, as well as a solution aimed specifically at the SMB segment,” said Thomas Pfenning, general manager, Storage, at Microsoft. “We are pleased to see WD Sentinel serve our mutual customers.”

Whether they’re personal or professional, digital content and important files are invaluable and often irreplaceable if lost or compromised. WD Sentinel small office storage server provides several ways for businesses to protect their information without user intervention. WD Sentinel comes preconfigured with enterprise-class drives, RAID storage protection, built-in server based backup and recovery software, redundant networking ports and a redundant power option. In addition, WD Sentinel offers users the ability to connect to a “public cloud” storage provider, which offers small businesses an economical and integrated disaster recovery solution against earthquake, theft and fire or water damage.

Software included with WD Sentinel provides business owners and their employees the freedom and flexibility to remotely access files and share files with external employees, independent consultants and satellite offices anywhere in the world.

Five Levels of Data Protection

WD Sentinel DX4000 provides five levels of data protection for every device on the small office network and is supported by WD Guardian Services.

WD® Introduces New Line of Network Storage Servers for Small to Medium Businesses

1. The Drives Inside: Pre-configured with WD’s award-winning enterprise-class drives for durability and reliability.

2. RAID: Featuring levels 1 and 5 for data protection and speed.

3. Daily Backup: Automatic backup and recovery software provides daily full system back ups for up to 25 devices on your network. Simply set it and forget it.

4. Redundant Network Connectivity: Dual Gigabit Ethernet configured in Adaptive Fault Tolerance (AFT) automatically switches to second network port in the event of a network failure.

5. Optional Disaster Recovery Protection: Connect to the small business cloud provided by optional disaster recovery software and store your data offsite for disaster recovery.

WD Sentinel is certified to be compatible with a variety of Operating Systems (OS) including Windows XP, Windows Vista®, and Windows 7. In addition, WD Sentinel is compatible with Mac OS X® Leopard® and Snow Leopard® for file sharing among Windows, Mac and Unix/Linux operating systems and allows businesses to share files with clients, consultants, and inter-office personnel regardless of the OS used.

WD Guardian™Services for Small Business

WD Sentinel DX4000 is backed by WD’s world-class customer service and support. All WD Sentinel small business customers will receive free tech support for 30 days from the time of the first call. WD Sentinel customers may wish to upgrade their service plan to one of three options:

1. WD Guardian Express: Offers next-day parts replacement service including shipping and handling costs.

2. WD Guardian Pro: Offers a one year support agreement with WD service, express parts replacement and priority access to technical support.

3. Guardian Extended Care: Service that extends the product warranty from the standard three year warranty to five years.

Of hens teeth and hard drives

Subject: General Tech | November 4, 2011 - 11:42 AM |
Tagged: hdd, thailand, flooding, western digital, Samsung

According to SemiAccurate both Western Digital and Samsung will cease shipping hard drives to suppliers and retailers because of the devastating flooding in Thailand.  Both companies need to find a new source for head stacks and drive motors and Western Digital will need temporary manufacturing facilities while they wait for the flood waters to recede and repairs to start on their damaged factory.  Expect to see this have large effects on the industry as major suppliers like Dell, Acer, ASUS and HP do not tend to keep large supplies of hard drives lying around in storage which means that only the models with SSDs inside will be able to be manufactured and shipped out.  That reduction in production in turn will effect motherboard, GPU and CPU manufacturers as the demand for their products drop.  While you will not convince the 11,000+ Thai people who have been displaced by the flooding that the fate of Western Digital's factory is the biggest impact of this disaster, for many in the western world it is the only reason they are paying attention to this story.

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"According to sources that we have spoken with in the Taiwanese market both Samsung and Western Digital have decided to suspend shipments of disk drives to PC makers in Taiwan due to a parts shortage."

Here is some more Tech News from around the web:

Tech Talk

Source: SemiAccurate

Western Digital has gone far beyond external drives; WD TV Live: The Next Generation

Subject: Systems | October 14, 2011 - 12:07 PM |
Tagged: western digital, WD TV Live, htpc

The HTPC market has grown from a niche filled mostly by custom built machines running Windows Media Centre Edition to a wide variety of devices that can only manage simple tasks like streaming media to multifunctional SFF PCs.  Western Digital has has their WD TV Live on the market for a while now, capable of streaming online content to a TV as well as local HD content.  They've introduced a second generation of the WD TV Live, with expanded streaming options as well as a sleeker body and wireless connectivity.  Head over to Legit Reviews to see how well Western Digital's new generation of stream machine.

LR_WDTV_Live_2011.jpg

"Today, Western Digital is launching their new WD TV Live Streaming Media Player. The first thing you notice with this new generation is that Western Digital has changed the form factor rather dramatically making the new player more sleek than the original WD TV. Along with the form factor chance, Western Digital has integrated Wi-Fi directly into the box. With the built in wireless-N, you no longer have to worry about getting a compatible dongle or placing the player near access to an Ethernet cable..."

Here are some more Systems articles from around the web:

HTPC

 

Western Digital offers a great way to store and stream your media

Subject: Systems | July 25, 2011 - 02:28 PM |
Tagged: htpc, western digital

The Western Digital TV Live Hub is a 1TB external HDD with some extra tricks up its plastic sleeve.  It's outputs include ethernet, USB 2.0, HDMI, Composite A/V, Component video and optical out, with support for an even wider variety of audio and video codecs but not for some premium services like iTunes and Amazon.  Think Computers loved the onscreen interface controlled by the remote as well as the fact that it comes with a 1TB HDD so that you don't have to spend more money to get the full functionality of the media device, they would have loved to see some video cables included as well.

TC_WD_stream.jpg

“For most people their TV is the center of entertainment in the living room. You watch cable television on it, you play your video game consoles on it and you watch DVD and Blu-ray movies on it. We all know there are devices for that, but what about all of the media you have on your PC? All the videos you have taken, shows you have downloaded and even the photos you have. No one wants to sit around a small computer screen and watch these. This is where the Western Digital TV Live Hub comes in. It is a HD media player that supports pretty much any file type and has a 1TB hard drive for all of your media. Let’s take a look an see what Western Digital has brought to the table in the HD media player market!"

Here are some more Systems articles from around the web:

HTPC

Western Digital's cool and quiet 3TB AV-GP WD30EURS hard drive

Subject: Storage | July 11, 2011 - 02:24 PM |
Tagged: western digital, WD30EURS. 3TB, hdd

If you are building an HTPC or even a file server which is focused on quiet operation in a small area, picking up a Velociraptor isn't your best choice.  Since the plan also includes a drive with a huge amount of storage space, you might use an SSD for your OS but it is a little expensive to pick up an SSD(s) large enough to keep all of your media.  Western Digital's AV-GP WD30EURS is a 3TB HDD which will operate between 5400-7200 RPM and is designed for use in consumer electronics, hence the Audio/Visual part of the name.  It is different from the normal Green Power series as it utilizes ATA streaming commands with optimize the drive for multiple, large and sequential accesses at the expense of data integrity, and it tends to run a little hotter as well.  Make sure you are running Vista or Win7 and a UEFI based motherboard before picking the drive up.  TechARP's full review is here.

TARP_drive_diagonal_big.jpg

"Today, we will look at Western Digital’s largest capacity AV-GP hard disk drive - the WD30EURS. This hard disk drive is not only quieter and cooler than regular hard disk drive, it also packs a whooping storage capacity of 3 terabytes! Let’s take a look!"

Here are some more Storage reviews from around the web:

Storage

Source: TechARP

Western Digital's take on the Green Monster, a 3TB Caviar Green HDD

Subject: Storage | June 10, 2011 - 12:15 PM |
Tagged: hdd, western digital, caviar green, 3tb

Before you go running out and buying the Western Digital Caviar Green 3 TB HDD, there are a few caveats to remember.  You will not be able to just pop this into a WinXP machine and expect to use it at full capacity, you need to have a motherboard with UEFI in order to boot from it and finally the implementation of Advanced Format Technology is still stuck in 512-byte emulation mode. 

On the plus side, the drive spins at about 6600 RPM and is SATAS 6Gbs which makes it faster that it's smaller predecessor.  Only the non-AFT version of the 2TB Green drive can beat it for throughput.  Check out the full review at TechARP.

WD_3TB_Green.jpg

"Western Digital divides their internal hard drives into three distinct families - the WD Caviar Blue for their basic hard drives, the WD Caviar Green for their quieter, cooler hard drives and the WD Caviar Black for their performance-grade hard drives.

According to Western Digital, Caviar Green hard disk drives offer an average power saving of 4-5 watts over their competitors, a feat that they claim is equivalent to reducing CO2 emissions by 13.8 kg per year. Of course, that’s a mere drop in the ocean but if you can help save the environment while you work or play on your computer, why not?

Today, we will look at the improved Western Digital Caviar Green 3 TB hard disk drive - the new Western Digital WD30EZRX with Advanced Format Technology and 6 Gbps interface. Let’s find out how well this drive performs!"

Here are some more Storage reviews from around the web:

Storage

Source: TechARP