Samsung Magician 4.6 and 840 EVO Firmware Released - Downloads Throttled

Subject: Storage | April 23, 2015 - 02:21 PM |
Tagged: TurboWrite, tlc, ssd, slc, Samsung, 840 evo

For those who watched last night's podcast live, I predicted that Samsung would be posting their 840 EVO Firmware and new Magician 4.6 software 'soon'. Turns out that 'soon' was actually this morning, but there's a catch - Samsung decided to limit the daily downloads:

magician download error.png

If you went to the Samsung SSD Download Page and got the above error, don't fret, there are a few mirrors out there:

I downloaded from these three sources and at the time of this posting can confirm all three are identical to the Magician 4.6 download available from Samsung.

Once installed, you *should* be able to use Magician to update the firmware on your 840 EVO and (hopefully) see its performance come back to where it should be. There have been some reports of users unable to update, but that appears to be Samsung's servers being hammered and Magician's default / timeout is to report that you are on the latest firmware. Restarting Magician may force it to re-check and get the update.

Linux and Mac users are not yet able to update as the ISO updater has not been released for the new firmware. Those capable can update their Linux or Mac 840 EVOs connected as a secondary drive under Windows with Magician 4.6 installed. Also, if you're running Linux and happen use fstrim during boot, read this post prior to updating.

Source: Samsung

Podcast #345 - MSI GS30 Shadow, Gigabyte X99-SOC, Skylake Leaks and more!

Subject: General Tech | April 16, 2015 - 02:36 PM |
Tagged: x99-soc, video, Skylake, Samsung, podcast, nvidia, msi, motorola, Moto E, Intel, GTAV, gs30, gigabyte, Broadwell, amd, 840 evo

PC Perspective Podcast #345 - 04/16/2015

Join us this week as we discuss the MSI GS30 Shadow, Gigabyte X99-SOC, Skylake Leaks and more!

You can subscribe to us through iTunes and you can still access it directly through the RSS page HERE.

The URL for the podcast is: http://pcper.com/podcast - Share with your friends!

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Hosts: Jeremy Hellstrom, Josh Walrath, Allyn Malventano, and Sebastian Peak

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Subject: Storage
Manufacturer: Samsung

Introduction

The tale of the Samsung 840 EVO is a long and winding one, with many hitches along the way. Launched at the Samsung 2013 Global SSD Sumit, the 840 EVO was a unique entry into the SSD market. Using 19nm planar TLC flash, the EVO would have had only mediocre write performance if not for the addition of a TurboWrite cache, which added 3-12GB (depending on drive capacity) of SLC write-back cache. This gave the EVO great all around performance in most consumer usage scenarios. It tested very well, was priced aggressively, and remained our top recommended consumer SSD for quite some time. Other editors here at PCPer purchased them for their own systems. I even put one in the very laptop on which I'm writing this article.

image.jpg

An 840 EVO read speed test, showing areas where old data had slowed.

About a year after release, some 840 EVO users started noticing something weird with their systems. The short version is that data that sat unmodified for a period of months was no longer able to be read at full speed. Within a month of our reporting on this issue, Samsung issued a Performance Restoration Tool, which was a combination of a firmware and a software tool that initiated a 'refresh', where all stale data was rewritten, restoring read performance back to optimal speeds. When the tool came out, many were skeptical that the drives would not just slow down again in the future. We kept an eye on things, and after a few more months of waiting, we noted that our test samples were in fact slowing down again. We did note it was taking longer for the slow down to manifest this time around, and the EVOs didn't seem to be slowing down to the same degree, but the fact remained that the first attempt at a fix was not a complete solution. Samsung kept up their end of the bargain, promising another fix, but their initial statement was a bit disappointing, as it suggested they would only be able to correct this issue with a new version of their Samsung Magician software that periodically refreshed the old data. This came across as a band-aid solution, but it was better than nothing.

Read on for our full evaluation of the new firmware and Magician 4.6!

Podcast #338 - More USB 3.1 Devices, Broadwell NUC, another 840 Evo fix and more!

Subject: General Tech | February 26, 2015 - 02:07 PM |
Tagged: pcper, podcast, video, usb 3.1, Broadwell, Intel, nuc, Samsung, 840 evo, asus, Strix Tactic Pro, GTX 970, directx12, dx12

PC Perspective Podcast #338 - 02/26/2015

Join us this week as we discuss more USB 3.1 Devices, Broadwell NUC, another 840 Evo fix and more!

You can subscribe to us through iTunes and you can still access it directly through the RSS page HERE.

The URL for the podcast is: http://pcper.com/podcast - Share with your friends!

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Hosts: Ryan Shrout, Jeremy Hellstrom, Allyn Malventano, and Sebastian Peak

Program length: 1:46:04

  1. EVGA Contest Winner!
  2. Week in Review:
  3. News item of interest:
  4. Question: Alex from Sydney
    1. Just a quick question regarding DirectX 12. I’m planning to buy a new graphics card soon but I want a DirectX 12 card for all the fancy new features so I’m considering either the GTX 970 or 980, the question I have is are these real DirectX 12 cards? Since DirectX 12 development is still ongoing how can these cards be fully DirectX 12 complaint?
  5. Hardware/Software Picks of the Week:
    1. Ryan: Prime95
    2. Jeremy: Not SSL anyways; old become new is much more pleasant
    3. Allyn: Lenovo Superfish removal tool (once their site is back online, that is)
  6. Closing/outro

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Samsung Promises Another Fix for 840 EVO Slow Down Issue

Subject: Storage | February 20, 2015 - 06:21 PM |
Tagged: tlc, ssd, Samsung, 840 evo

Some of you may have been following our coverage of the Samsung 840 EVO slow down issue. We first reported on this issue last September, and Samsung issued a fix a couple of months later. This tool was effective in bringing EVOs back up to speed, but some started reporting their drives were still slowing down. Since our January follow up, we have been coordinating with Samsung on a possible fix. We actually sent one of our samples off to them for analysis, and have just received this statement: 
 
In October, Samsung released a tool to address a slowdown in 840 EVO Sequential Read speeds reported by a small number of users after not using their drive for an extended period of time. This tool effectively and immediately returned the drive’s performance to normal levels. We understand that some users are experiencing the slowdown again. While we continue to look into the issue, Samsung will release an updated version of the Samsung SSD Magician software in March that will include a performance restoration tool.
 
image.jpg
 
A look at the reduced read speeds of stale data on an 840 EVO which had the original fix applied. Unpatched drives were slowing much further (50-100 MB/s).
 
So it appears that Samsung is still looking into the issue, but will update their Magician software to periodically refresh stale data until they can work out a more permanent fix that would correct all affected 840 EVOs. We have not heard anything about the other TLC models which have been reported to see this same sort of slow down, but we will keep you posted as this situation develops further.

Podcast #334 - GTX 970 Memory Issues, Samsung 840 Evo Slowdown, GTX 960 and more!

Subject: General Tech | January 29, 2015 - 02:43 PM |
Tagged: windows 10, wetbench, video, Samsung, Primochill, podcast, nvidia, microsoft, GTX 970, gtx 960, DirectX 12, 840 evo

PC Perspective Podcast #334 - 01/29/2015

Join us this week as we discuss GTX 970 Memory Issues, Samsung 840 Evo Slowdown, GTX 960 and more!

You can subscribe to us through iTunes and you can still access it directly through the RSS page HERE.

The URL for the podcast is: http://pcper.com/podcast - Share with your friends!

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Hosts: Ryan Shrout, Jeremy Hellstrom, Josh Walrath, and Allyn Malventano

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Subject: Storage
Manufacturer: Samsung

Introduction

Well here we are again with this Samsung 840 EVO slow down issue cropping up here, there, and everywhere. The story for this one is so long and convoluted that I’m just going to kick this piece off with a walk through of what was happening with this particular SSD, and what was attempted so far to fix it:

IMG_0007.JPG

The Samsung 840 EVO is a consumer-focused TLC SSD. Normally TLC SSDs suffer from reduced write speeds when compared to their MLC counterparts, as writing operations take longer for TLC than for MLC (SLC is even faster). Samsung introduced a novel way of speeding things up with their TurboWrite caching method, which adds a fast SLC buffer alongside the slower flash. This buffer is several GB in size, and helps the 840 EVO maintain fast write speeds in most typical usage scenarios, but the issue with the 840 EVO is not its write speed – the problem is read speed. Initial reviews did not catch this issue as it only impacted data that had been stagnant for a period of roughly 6-8 weeks. As files aged their read speeds were reduced, starting from the speedy (and expected) 500 MB/sec and ultimately reaching a worst case speed of 50-100 MB/sec:

840 EVO 512 test hdtach-2-.png

There were other variables that impacted the end result, which further complicated the flurry of reports coming in from seemingly everywhere. The slow speeds turned out to be the result of the SSD controller working extra hard to apply error correction to the data coming in from flash that was (reportedly) miscalibrated at the factory. This miscalibration caused the EVO to incorrectly adapt to cell voltage drifts over time (an effect that occurs in all flash-based storage – TLC being the most sensitive). Ambient temperature could even impact the slower read speeds as the controller was working outside of its expected load envelope and thermally throttled itself when faced with bulk amounts of error correction.

900x900px-LL-4985de76_2014-09-1720.18.26TestresultsforC_0.png

An example of file read speed slowing relative to age, thanks to a tool developed by Techie007.

Once the community reached sufficient critical mass to get Samsung’s attention, they issued a few statements and ultimately pushed out a combination firmware and tool to fix EVO’s that were seeing this issue. The 840 EVO Performance Restoration Tool was released just under two months after the original thread on the Overclock.net forums was started. Despite a quick update a few weeks later, that was not a bad turnaround considering Intel took three months to correct a firmware issue of one of their own early SSDs. While the Intel patch restored full performance to their X25-M, the Samsung update does not appear to be faring so well now that users have logged a few additional months after applying their fix.

Continue reading our look at the continued problems with the Samsung 840 EVO SSD!

All may not be well in Samsung-ville, some EVOs are slowing down again

Subject: Storage | January 26, 2015 - 05:27 PM |
Tagged: Samsung, firmware, EVO, 840 evo

In the fall it was confirmed by Samsung that stale data on some 840 EVO drives would suffer performance degradation and released a tool to mitigate the issue which Al reviewed hereThe Tech Report recently heard of some cases of drives slowing even with the new EXT0CB6Q firmware installed and decided to investigate.  They took a 840 EVO 250GB SSD which had been filled with files to test the patch and was then left forgotten on a shelf for several months and tested the speeds.  The benchmarks showed an average speed between 35-54MB/s far below what you would expect to see from an SSD but in line with what users have been reported.  On the other hand another 840 EVO which has been in constant use since the firmware update shows no signs whatsoever of slowing down, though NTFS compression was recently used on the drive which could have refreshed the flash.  Obviously more testing needs to be done, keep your eyes out for updates on this new development.

threshold shift.png

"In October, Samsung patched its 840 EVO SSD to address a problem that caused slow read speeds with old data. Recent reports suggest the issue isn't completely fixed, and the results of our own testing agree."

Here are some more Storage reviews from around the web:

Storage

Samsung updates 840 EVO Performance Restoration Tool

Subject: Storage | October 27, 2014 - 02:59 PM |
Tagged: Samsung, firmware, 840 evo

Over the weekend Samsung silently updated their 840 EVO Performance Restoration Tool. The incremental update improved support for some system configurations that were previously not recognizing an installed 840 EVO. Samsung also improved how the GUI progress bar responds during the update process, presumably to correct the near silent failure that occurred when the tool was unable to update the drive's firmware. Previously, the tool would halt at 15% without any clear indication that the firmware could not be updated (this would occur if the tool was unable to issue the necessary commands to the SSD, mainly due to the motherboard being in the wrong storage controller mode or using an incompatible storage driver).

DSC05837.JPG

Still no word on relief for those owners of the original 840 (non EVO or Pro). We've also heard from some users with Samsung OEM TLC-based SSDs that showed the same type of slow down (some variants of the PM851 apparently used TLC flash). More to follow there.

We evaluated the Samsung 840 EVO Performance Restoration Tool here. If you've already successfully run the 1.0 version of the tool, there is no need to re-run the 1.1 version, as it will not do anything additional to an EVO that has been updated and restored.

Source: Samsung

Podcast #322 - GTX 980 4-Way SLI, Samsung's EVO Performance Fix, Intel Earnings and more!

Subject: General Tech | October 16, 2014 - 01:16 PM |
Tagged: podcast, video, nvidia, GTX 980, sli, 3-way sli, 4-way sli, amd, R9 290X, Samsung, 840 evo, Intel, corsair, HX1000i, gigabyte, Z97X-UD5H, Lenovo, yoga 3 pro, yoga tablet 2. nexus 9, tegra k1, Denver

PC Perspective Podcast #322 - 10/16/2014

Join us this week as we discuss GTX 980 4-Way SLI, Samsung's EVO Performance Fix, Intel Earnings and more!

You can subscribe to us through iTunes and you can still access it directly through the RSS page HERE.

The URL for the podcast is: http://pcper.com/podcast - Share with your friends!

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Hosts: Ryan Shrout, Josh Walrath, Morry Tietelman

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